Privacy Policy

Last updated: 7 October 2026

This Privacy Policy explains how VLAD BYKOV GLOBAL FASHION L.L.C., trading as VLAD BYKOV and VLAD BYKOV COUTURIER HOUSE (“VLAD BYKOV”, “we”, “us” or “our”), collects, uses, stores and otherwise processes personal information through vladbykovbrand.com and in connection with enquiries and bespoke services.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • first and last name;
  • telephone number;
  • email address;
  • country or location information provided by you;
  • information contained in an enquiry or bespoke request;
  • product, material, colour and design preferences;
  • measurements and fitting information where provided in connection with a bespoke commission;
  • correspondence with our concierge or representatives;
  • appointment and consultation information;
  • IP address;
  • browser and device information;
  • Website usage and interaction information;
  • cookie and similar technology data;
  • any other information you voluntarily provide to us.

Please provide only information that is necessary for your enquiry or commission.

2. How We Collect Information

We may collect information:

  • directly from you through Website forms;
  • through email, telephone, messaging or other correspondence with us;
  • during consultations and bespoke communications;
  • automatically when you use the Website, including through cookies and similar technologies;
  • from service providers assisting us in operating the Website and providing our services.

3. How We Use Personal Information

We may use personal information to:

  • respond to enquiries;
  • review and manage bespoke requests;
  • arrange consultations and appointments;
  • communicate with clients;
  • prepare, confirm and administer bespoke commissions;
  • record measurements, specifications and preferences relevant to a commission;
  • provide client and concierge services;
  • maintain records of our communications and services;
  • operate, maintain and secure the Website;
  • understand and improve Website performance and user experience;
  • prevent fraud, misuse and security incidents;
  • comply with applicable legal and regulatory requirements;
  • establish, exercise or defend legal rights;
  • send marketing communications where permitted by law and, where required, with your consent.

We process personal information only where there is an appropriate legal basis under applicable law, including where:

  • you have provided consent;
  • processing is necessary to respond to your request or take steps in connection with a proposed or existing contractual relationship;
  • processing is necessary to comply with a legal obligation;
  • processing is necessary to establish or protect legal rights;
  • another lawful basis recognised by applicable law applies.

Where processing is based on consent, you may withdraw that consent, subject to applicable law.

5. Bespoke Information and Measurements

Where you provide measurements or other information for the creation of a bespoke product, we use that information for purposes connected with the relevant consultation, fitting, commission and client relationship.

Such information will not be used for unrelated purposes without an appropriate legal basis.

6. Sharing Personal Information

We may share personal information where reasonably necessary with selected service providers that assist us with:

  • Website hosting and technical services;
  • cloud storage and IT infrastructure;
  • communication and email services;
  • client relationship management;
  • analytics;
  • cybersecurity;
  • professional, legal, accounting or compliance services.

We may also disclose information where required by law, regulation, court order or a competent governmental authority, or where necessary to protect our lawful rights.

We do not sell personal information to third parties.

7. International Data Transfers

VLAD BYKOV serves an international clientele and may use service providers located in different countries.

Where personal information is transferred internationally, we take appropriate measures as required by applicable law to protect such information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain appropriate business records and comply with legal, accounting, contractual and regulatory requirements.

Retention periods may differ depending on the nature of the information and the relationship with the client.

9. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

No electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may have the right to request:

  • information about the processing of your personal data;
  • access to personal data held about you;
  • correction of inaccurate or incomplete personal data;
  • deletion of personal data in applicable circumstances;
  • restriction or cessation of certain processing;
  • transfer of personal data where applicable;
  • withdrawal of consent where processing is based on consent;
  • objection to certain forms of processing.

Requests may be submitted using the contact details below.

We may request information necessary to verify your identity before acting on a request.

11. Marketing Communications

Where you have chosen to receive VLAD BYKOV communications, you may withdraw your consent or unsubscribe at any time through the method provided in the relevant communication or by contacting us.

Withdrawal from marketing communications will not prevent us from sending communications necessary in connection with an active enquiry, commission or service.

12. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

Where required by applicable law, non-essential cookies will be used only after the relevant consent has been obtained.

Our Website may contain links to third-party websites or platforms.

Their collection and use of personal information are governed by their own privacy policies. VLAD BYKOV is not responsible for the privacy practices of independent third parties.

14. Children

The Website and VLAD BYKOV bespoke services are not directed to children.

We do not knowingly seek to collect personal information from children through the Website without the involvement of a parent or legal guardian where required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The current version will be published on this page together with the date of the latest update.

16. Contact

For privacy-related requests or enquiries:

VLAD BYKOV GLOBAL FASHION L.L.C.
Trading as VLAD BYKOV / VLAD BYKOV COUTURIER HOUSE
Dubai, United Arab Emirates
Email: concierge@vladbykovbrand.com